There are many reasons workplace conflicts may arise, though it is usually due to poor communication, lack of adequate training, personality clashes and perceived unfairness.
Conflict in the workplace is inevitable, as we spend so much time with our co-workers, however the way in which we manage and respond to these situations can significantly reduce the impact of these disagreements.
Managers need to be aware of interpersonal conflict and respond quickly to employee grievances. It is all too easy to turn a blind eye to someone else’s argument, however left unchecked simple matters can quickly turn toxic.
Cornerstone can deliver specific strategies to manage conflict in the team and equip business owners and managers with grievance management processes, and proven, effective approaches to resolving conflict.
Where conflict is ongoing or has escalated, our independent workplace mediation services can assist in resolving disputes quickly. If it’s too late for mediation and conflict has resulted in a formal complaint or claim, Cornerstone will conduct an independent investigation and provide recommendations to support the employer in preventing further issues from developing in the workplace.