There are many reasons workplace conflicts may arise, primarily poor communication, lack of adequate training, personality clashes and perceived unfairness.
Conflict in the workplace is largely inevitable, as we spend so much time with our co-workers, however the way in which we manage and respond to these situations can significantly reduce the impact of these disagreements.
Managers need to be aware of interpersonal conflict and respond quickly to employee grievances. It is all too easy to turn a blind eye to someone else’s argument, however left unchecked simple matters can quickly turn toxic.
Cornerstone will deliver specific strategies to manage conflict in the team and equip the business owner with grievance management processes, and proven, effective approaches to resolving conflict.