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What is underperformance? We use the terms underperformance, poor performance or performance issues to describe when an employee isn’t doing their job as expected, or is behaving in an unacceptable way at work. This can include: not completing work to the required standard,...
As a business owner or manager, you want your team to be actively engaging with their work, with each other and actively moving towards the objectives of the business. There are many ways in which objectives can be achieved, with varying...
With the hot weather this week here in Perth and 41 degrees forecast tomorrow, we’re getting questions from employers on how to manage employees working in the heat. What are the rules around working in the heat? In the case of hot weather,...
It’s the start of a new year and many businesses have shut down over the Christmas and New Year period with employees taking leave during this time. Even though it may be only a week or two, returning to work and...
While the festive season typically conjures images of joyous celebrations with friends and family, for many, this time of year is filled with additional pressures, grief and sadness. Christmas can create or intensify feelings of loneliness, isolation, anxiety, depression, financial pressure,...
If you’re in the hospitality or retail industry, the Christmas period is one of the busiest times of the year. While some businesses slow right down and even close over this period, other businesses are busy working out how to best...
Despite the media portraying a number of big businesses laying off workers and covid-19 impacting job security around the country, here in WA the job market is currently strong with business continuing to grow and the demand for qualified and experienced...
Flexible working arrangements can mean a number of things. It could mean flexible start and finish times, changes to days and the number of hours worked, it can also mean working from home or at an alternate location. The key word...
As part of their 4 yearly review, the Fair Work Commission is continuing to roll out changes to many Modern Awards, with the latest changes providing clarity in the way casual employees are paid for overtime. These changes need to be...
Picture this, it is a busy Thursday morning and your Customer Service Representative goes out for lunch and doesn’t come back. You have tried calling them multiple times but haven’t been able to get through. On Friday morning, they don’t show...