Mediation is a practical way of facilitating discussions between employees to effectively resolve disputes around a range of matters, before they escalate further.
If unacceptable behaviours or conflicts persist in the workplace, it can lead to reduced productivity, damage morale and increase the risk of legal costs or more serious issues for the employer. This is why early intervention is so important!
Meeting with an independent Mediator will support employees to have a full and open discussion around issues affecting them, and to better understand the factors contributing to the conflict they are experiencing with other employees.
The process of mediation can fast track a positive outcome by helping individuals come to an agreement and commit to clear actions allowing them to move forward, rebuilding the working relationship.