CONFLICT RESOLUTION

Conflict in the workplace is inevitable. After all, people spend on average a third of their lives at work. The way in which employers manage and respond to these situations, however, can significantly reduce their impact.

There are many reasons workplace conflicts happen. Commonly, it is due to poor communication, lack of adequate training, personality clashes and perceived unfairness.

Managers need to be aware of interpersonal issues at work and respond quickly to all employee grievances. While turning a blind eye to conflict can feel like an easy option, if left unchecked it can quickly turn toxic and negatively impact the workplace.

We can develop specific strategies to manage conflict in teams and equip business leaders with grievance management processes, and proven, effective approaches to resolving conflict.

If conflict is ongoing or has escalated, our independent workplace mediation services can assist in resolving disputes quickly.

Too late for mediation? If conflict has resulted in a formal complaint or claim, we will conduct an independent workplace investigation and provide recommendations to support the business in preventing further issues from developing in the workplace.