HR AUDIT IDENTIFIES IMPORTANT SKILLS GAPS

Challenge

A medium sized commercial construction business approached Cornerstone to conduct an HR audit to ensure compliance and efficiency across HR documentation and processes. With a busy day-to-day workload, senior management were struggling to undertake the review, and required comprehensive support to make the necessary changes and implement them in the business.

Action

Cornerstone worked closely with the General Manager and Office Manager to better understand the business to develop policies and procedures in line with business needs. Through implementing the updated polices and processes, it was identified that there were skills gaps across supervisors when dealing with important employee matters. This was addressed by running team workshops to educate and set clear expectations, allowing senior management to focus on more important business matters.

Outcome

To ensure all HR matters continue to be addressed promptly and effectively, the business requested an ongoing HR presence with onsite support as required. Cornerstone has continued to monitor the roll out of the updated HR polices and processes, and provide support with employee matters as they arise. Meeting fortnightly with senior management, Cornerstone maintains regular contact, promoting compliance and best practice with all things HR.