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As we approach the busy end-of-year public holiday period, it’s essential for employers, especially those operating 24/7 services, shift-based environments, healthcare, hospitality, mining and resources, and other essential operations, to ensure compliance with public holiday staffing requirements. Recent case law has...
A few weeks ago, I had to stop a team meeting mid-way through. Two managers, both good at what they do, were yelling at each other across the table. The rest of the team sat silently, eyes down, tension thick in...
Small words, big impact Leadership is often spoken about in terms of strategy, decision making, and accountability but one of the most powerful tools in a leader’s toolkit is also one of the simplest, encouragement. Recently, I had the chance to watch a...
I once worked with a manager, let’s call her Sarah, who avoided conflict like the plague. She was warm, well liked, and genuinely cared about her team. The kind of manager who would bring in birthday cakes, remember your dog’s name,...
Many business owners believe that as long as they don’t encourage bad behaviour, they’re doing enough. The truth is, under Australian law, workplaces now have what’s called a positive duty, a legal obligation to proactively prevent unlawful conduct, not just respond...
Every workplace has one, the long-serving employee who’s ‘been there since the beginning.’ They know the history, the clients, the systems (and all their quirks). They’ve helped build the business from the ground up and have a level of loyalty that...
If you manage people, you’re also managing risk; and not just physical safety, but mental and emotional wellbeing. The term psychosocial hazards have become a bit of a buzzword, but it’s more than compliance jargon. It is about understanding how your...
One of the most overlooked qualities of effective leadership is not charisma, vision, or even strategy, it’s boundaries. Strong leaders know where to draw the line, and that clarity creates space for trust, performance, and growth. Boundaries are not about shutting people...
If you run a business, chances are you’ve had to face one of those conversations that makes your stomach turn: addressing underperformance, dealing with conflict between employees, or raising concerns about behaviour. Most business owners don’t look forward to these discussions...
Workplace injuries happen, but how workers’ compensation claims are managed can make a significant difference to the business, the team, and the bottom line. For business owners, it’s not just a compliance issue it’s a strategic one. Protect your people Employees are the...