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Employee engagement surveys can help improve workplace culture, staff retention and team performance, but only when a business acts on the feedback. So, why don’t employee engagement surveys always improve engagement. Employee engagement surveys have become a standard part of the people...
You’re a business owner. You have managers. They have position titles, teams and responsibility. Yet when an employee is underperforming, two team members fall out, someone’s behaviour becomes a problem or a difficult conversation needs to happen, where does it land?...
You can have strong values, good policies and a clear business strategy, but your team experience your workplace through their manager. It is the manager who sets priorities, responds when something goes wrong, gives, or avoids, feedback, handles pressure and decides...
In our last article, we looked at the signs that a workplace culture might be broken, and what business owners can do when things have gone off track. But what if your culture isn’t broken? What if it’s just… not as...
“They’re just not working out.” It’s one of the most common things we hear from business owners and managers. Sometimes the employee simply isn’t performing at the level expected. Sometimes their attitude or behaviour is affecting the rest of the team....
Your best employee resigns unexpectedly. A manager tells you that morale is low. People who once spoke up in meetings have gone quiet. Recruitment is getting harder, and good employees don’t seem to stay as long as they used to. Individually, these...
Every business owner remembers that hire. The one who interviewed brilliantly. Everyone thought they’d be fantastic. Then, a few weeks in, the cracks started to appear. Deadlines were missed. Customers weren’t happy. The rest of the team began picking up the...
Have you just discovered you’ve overpaid or underpaid an employee? Payroll mistakes happen more often than most business owners realise. Whether it’s an incorrect pay rate, a payroll system error, a missed overtime payment or an Award interpretation issue, how you respond...
When an employee is absent from work for an extended period due to illness or injury, many employers eventually ask the same question: At what point can we end the employment? A recent Fair Work Commission decision is a timely reminder that...
Flexible work arrangements continue to be one of the biggest challenges facing Australian employers. While many businesses have embraced hybrid work, there is often uncertainty about when an employer can lawfully refuse a working-from-home request. A recent Fair Work Commission decision...