Diversity is an important feature of successful businesses. Why? Because it not only advocates that a wide range of people are represented in the workplace, but that those same people are treated with equal respect and offered the same or equivalent opportunities at work.
Businesses should aim to be proactive in implementing strategies to recruit, retain and engage employees with different backgrounds and experiences, as well as reward and promote them. Having diverse employees in the workplace isn’t enough either; it’s also important that they are afforded the same opportunities and be set up for success in equal measures.
The benefits of having a diverse workforce are endless, not least from the viewpoint of equal opportunity laws. Workplaces that promote diversity not only have a better understanding of a broader range of customers, leading to the ability to attract a wider variety of clientele, but it also lends to a better overall reputation. No matter what industry or field an organisation is in, genuine strides made towards diversity and inclusion will contribute to a positive reputation and send a clear message about the values of the business.
Managers who proactively work on achieving diversity in the workplace might very well discover untapped talent that greatly benefits the business. Where business owners may not have previously considered someone because it remained an unexplored option, highly skilled and capable talent may be hiding, ready to be discovered. It’s also vital to look at a diverse range of employees when promoting people to leadership roles, as this is a great opportunity to tap into experienced team members with important organisational knowledge and different perspectives.
Seeking out diversity allows for new perspectives within a business. When there are diverse backgrounds and experiences in the leadership team, it leads to more creativity and innovation. It’s simple really; when the people who make the important decisions offer different viewpoints, it sparks different ideas. Not to mention the increased ability to reach and appeal to a larger customer base. The smaller the pool of people from which the ideas come; the less likely the business is to attract a broad range of customers.
Business owners who provide equal opportunities for all employees to achieve success in the workplace will find that overall, workers have greater levels of job satisfaction. By giving a voice to a diverse range of employees when it comes to key decision making and important conversations, managers demonstrate to workers that opportunities for career progression and development are available to all; and that support and encouragement stems from the very top. It’s also worth noting that employees who may not have considered putting in the time, effort and hard work in order to get that big promotion, are more likely to do just that if they are reflected in the existing leadership team.
Retention is such a buzz word at the moment, and rightly so. Workplaces are struggling to keep employees, and promoting diversity and inclusion can help. High employee turnover is a costly and time-consuming process that business owners hope to avoid. So, ensuring employees are happy and satisfied not only with the job, but the business, is a really effective strategy in improving retention. Diversity and inclusion in the workplace aim to ensure all employees feel valued and heard, and employees who feel valued and heard are less likely to leave the business. By prioritising this, managers establish a clear viewpoint that employee input and feedback is important, and that this includes all employees.
As a business owner, promoting an equal opportunity business is the right and just way of creating a harmonious and successful workplace. Implementing effective strategies to ensure a diverse range of people are not only represented, but also treated equally and provided the same experiences and opportunities, is a step in the right direction toward a more creative and innovative work environment.
Find our articles helpful? Remember to follow us on Facebook, Instagram or LinkedIn to keep up to date with our practical tips and information for business owners and managers.